SHIPPING INFORMATION
Affected by Covid-19, there will be some delay on the delivery.
FAST SHIPPING ITEMS
For customers that have chosen our Fast SHIPPING option, you will get a tracking number after we ship your orders. Then you can track your order online.
SHIPPING METHODS & DELIVERY TIME
Shipping Method: Fast Shipping (with tracking number)
Cost: calculated at chekout
Orders will be processed within a few days of ordering and be shipped after the processing day.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned to wrong addresses, incomplete addresses and returned due to unavailability.
ORDER TRACKING
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
You can find you tracking number and tracking website in the shipping confirmation email.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.